Frequently Asked Questions
Find answers to common questions about our IELTS courses, packages, mock tests, writing corrections, study plans, and online learning services.
Can you help me improve all four IELTS skills based on IELTS criteria?
Yes. Ross IELTS Academy provides IELTS preparation courses and services designed to help students improve their Listening, Reading, Writing, and Speaking skills using IELTS-focused strategies, practice, feedback, and study guidance.
Is the material suitable for every IELTS candidate?
We offer different IELTS packages and services based on the student’s level, time, goals, and needs. Some students may need a full package, while others may only need help with one specific skill such as Writing, Speaking, Grammar, or Listening.
Are the packages suitable for starter level candidates?
Our IELTS packages are generally more suitable for students who already have at least a basic or pre-intermediate level of English. If your English level is very low, you may need to improve your general English first before starting serious IELTS preparation.
How do I know if my English level is suitable for IELTS preparation?
If you are not sure about your level, you can book a private evaluation or diagnosis session with one of our experts. We can review your current level, identify your weaknesses, and recommend the most suitable course, service, or study plan for you.
How would an online speaking mock test help me with the real IELTS exam?
An online speaking mock test helps you experience the structure of the IELTS Speaking test before the real exam. You can understand your weak points, receive feedback, and learn what you need to improve in fluency, vocabulary, grammar, pronunciation, and idea development.
How will the speaking mock test be held?
The speaking mock test is held online through Zoom, Google Meet, Skype, or a similar platform. The test usually follows the IELTS Speaking format, including Part 1, Part 2, and Part 3. After the test, you receive feedback and guidance based on your speaking performance.
How will the writing correction be held?
In the writing correction service, an expert reviews your IELTS Writing task based on IELTS criteria. You may receive feedback on task response, coherence and cohesion, vocabulary, grammar, structure, and specific areas that need improvement.
Are the packages enough or do I need other sources too?
Our packages are designed to provide structured IELTS training, strategies, examples, and practice materials. However, students may still benefit from extra practice, reading, listening exposure, vocabulary review, and consistent self-study depending on their level and target band score.
What if the class times are not suitable for my schedule?
Many of our products are digital, offline, downloadable, or self-paced, so students can study based on their own schedule. For private services or live sessions, we try to offer available time slots and find a suitable option whenever possible.
How can I complete the enrollment process on the website?
Choose the course, package, or service you want, complete the checkout process, and follow the access instructions after purchase. If you face any issue during enrollment, contact our support team and we will guide you through the process.
Can I get a refund after purchasing a course or digital product?
Due to the nature of our offline, downloadable, and digital products, purchases are generally non-refundable once access has been granted or materials have been delivered. If you experience a technical access issue, contact us so we can review and help resolve the problem.
Do you guarantee a specific IELTS band score?
No. Ross IELTS Academy provides IELTS training, feedback, strategies, and study guidance, but we do not guarantee a specific IELTS band score. Results depend on the student’s current level, consistency, practice, exam conditions, and how effectively the student applies the training.